We also set up our Covid-19 community support fund to provide both immediate and long-term assistance to our charity partners.
Our response
to Covid-19
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The past year brought unprecedented challenges for everyone. In response, we focused on two clear outcomes. The first was to do everything we could to ensure Landsec emerged from Covid-19 in as strong a position as possible.
The second was to re-examine the purpose, strategy and culture that will position us to achieve growth and make the most of Landsec’s undoubted potential.
But while we planned for the future at Landsec, we also focused on the present challenges of Covid-19. Our response for our customers was rapid, flexible and always with safety at its heart. Inevitably, the impact on our customers and our business was still significant.
Overview
Our customers
Our people
Our communities
Our partners
Overview
Our customers
Our people
Our communities
Our partners
£80m
customer support fund of £80m established for occupiers who most needed our help to survive.
£42m
of rent concessions for customers to date.
£0.9m
in topped up furlough funds to service partners to allow them to pay 100% of wages.
Board of Directors waived 20% of their base salaries or fees for a period of three months effective 1 May 2020, with the money supplementing our Covid-19 support fund.
Our customers
At each phase of lockdown and subsequent easing of restrictions, we worked with our customers to help them respond and operate in a safe and effective way.
Our people
Communication is crucial, so we established a business resilience team to guide our people during the year, with regular updates on how our offices and assets would operate, mental health and wellbeing support, additional advice for line managers to help them support their teams, and resource planning to ensure everyone could take their holidays and not miss out on vital family time.
Our communities
The pandemic has disproportionately affected particular groups in UK society, with issues like poverty, unemployment, mental health and social inequality increasing. Through our social sustainability programmes we’ve therefore increased our focus on supporting those facing barriers including young people, prison leavers, and people experiencing homelessness and long-term unemployment.
Our partners
Our on-site developments are controlled and operated by our contractors. We remained in constant communication with them throughout the year, to ensure our developments could progress while maintaining the safety of their people.